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You should consider the
following conditions in planning your trip to Cusco:
Reservations:
Reservations should be made in advance.
It is recommended you make arrangements at least thirty
days before your arrival in order to have a pleasant stay in
Cusco. One must reserve a trip with a minimum deposit of thirty
percent of the total cost. The balance should be paid by the
time you arrive in Lima or Cusco.
Rates:
Rates are expressed in American dollars and include all taxes.
Charges are expressed on a per person basis.
The program prices are based on shared services and will
be adjusted accordingly for private service.
Cancellations:
In case of cancellation, our agency will return to you the total
sum you sent to reserve your trip, discounting administrative
costs. Cancellations are accepted up until fifteen days prior to
your scheduled arrival date. Cancellations less than fifteen
days before your arrival will be subject to
an accounting. We will verify costs incurred until that time in
accordance to our agency’s commitments and assumed
responsibilities for having arranged the trip.
Cabildo Travel will not reimburse any money for travelers who
cancel three days or fewer before arrival. In each case, after
verification of costs we will make the appropriate
reimbursement.
If the individual or group does not arrive at the agreed day and
time, our agency will consider your absence as an annulment of
the trip. If you contact us afterward, we will re-instate the
arrangements based on the date change. No reimbursement is
available for cancellations during the trip.
Some service may be cancelled or interrupted for unavoidable
reasons such as weather restrictions, changes in regulations or
other uncontrollable events and that which we find outside the
boundaries of responsibility of hotels, airlines and other
providers. We will not recognize make reimbursement as a
consequence of such interruptions.
In this case, the traveler can tour the Inka Trail, depending on
availability. It will always be necessary to make confirmations
with us. Reservations for this tour are not returned if
cancelled within less than fifteen days. Each case is evaluated
individually according to the conditions set by the providers,
aiming for the major benefit of the tourist. We will always seek
mutually beneficial solutions to such conflicts.
Itinerary:
Due to practical reasons or operational conditions, occasionally
it may be necessary to change routes or the order of visits or
routes. The proposed itinerary is a basic guide. Situations
outside our responsibility may result in some changes. We will
communicate with you, aiming to ensure your satisfaction.
Cabildo Travel reserves the right to make such changes that are
a result of weather conditions, changes in bus or plane
schedules, and so forth. In the case of such unavoidable events,
we will guarantee arrangements equal to those made originally.
Reimbursement will not be made.
Hotel reservations are subject to availabililty. If it becomes
necessary to change hotels, we will arrange lodging of a similar
catagory and price. The hotels and hostels that we deal with
follow local standards of price, location and service.
In the case of mishaps or difficulties we will look for
solutions in a friendly manner that are fair to both parties.
Our policy is to consider travelers as our friends under all
circumstances.
We recommend personal travel insurance.
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